FAQs

Active Orders and Returns

• I never received my order. 
• My order is damaged. 
• What's the status of my order?
• Can I cancel or change my order once it is placed?
• How do I make a return?

Tax-exempt

• How do I place a tax-exempt order?

Wholesale

• I need a bulk quote.
• How do I see wholesale pricing?

Samples

• Can I order a sample?

Current Sales and Discounts

• Are there any sales or discount codes?

About Us

• I thought Frame USA closed. 
• Are these products made in the USA?